Trust me, I knew this was coming. I could almost sense it coming.
Mobile marketers will now have to be more careful than ever, because from now on the Feds will be watching them closely. FTC’s event, ‘Beyond Voice: Mapping the Mobile Marketplace’, discussed the concept of mobile marketing and the ways in which it can be made less intrusive, more organized, and so on.
A common complaint among a section of mobile users was that some of the mobile ads are vague in nature and don’t inform the reader the exact price of the service or product being marketed. As a result, the customer doesn’t realize how costly the service/product actually is and ends up responding to it. He comes to know it only when he pays a hefty amount later. This, they say, should be stopped immediately.
Based on this, the FTC has clearly stated that mobile marketers, from now on, should disclose the costs involved very clearly and should not send ads that are misleading in nature. The Feds have also informed that they will be carefully monitoring the mobile marketing industry which is growing very fast at the moment.
I’ve always stated that mobile marketers should be very careful about the way they approach the users. They should not forget that people, a lot of them, pay for text messages and they have every reason to hate a text message ad which is vague/misleading/useless or all of the above. So, it’s the responsibility of the mobile marketer to make sure the customer knows what he is getting into.
Tags: exact price, feds, ftc, marketer, marketers, marketing industry, mobile ads, mobile marketing, mobile marketplace, mobile users, text message, text messages
Technorati Tags: exact price, feds, ftc, marketer, marketers, marketing industry, mobile ads, mobile marketing, mobile marketplace, mobile users, text message, text messages
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Categories: Cell Phone Advertising, All things mobile phones.
