The Need for Mobile Websites - Will Big Brands Wake Up?

Here’s a news item that surprised me to say the least. Interbrand recently released its list of the top 100 brands for 2009 and nearly 1/3rd of the brands in that list do not have their own mobile website.

If your reaction to this news is ‘dude, what’s the big deal?’ – let me tell you something. According to statistics, the number of people who use smart phones (read iPhone, Blackberry, Android, etc) keeps increasing every year. In North America alone, nearly 26% of mobile users use the mobile web facility on their phone regularly. In other words, they use their mobile phone to browse the web. With more and more people buying internet enabled high end phones, it is only logical to assume that this percentage will grow significantly in the near future. So, you’d assume that big brands would have woken up to reality long time back and created their own mobile websites, right? Well; it turns out it is not the case.

Remember – I am not talking about small, lesser known brands here. Big, famous brands like Coca Cola and GE do not have a mobile website. To say that this is surprising is a huge understatement.

I have talked about the importance of big brands having a good mobile presence and how important it is to have a decent mobile website. I firmly believe that a well designed, easy to access mobile website is of paramount importance for any brand, leave alone huge brands like Coca Cola and GE.

Some could argue that iPhone and certain other mobile phones offer a full browser experience and so there is no need for a mobile website. Guess what? Not everyone in the U.S. uses an iPhone. There are other phones whose mobile browsers are not nearly as good as the iPhone mobile browser. What about the people who use these phones? What are they supposed to do?

Contrary to what most people think, browsing the web using a mobile phone is not easy. The screen is small, the keypad is small, and it is certainly not as easy as browsing the web on your PC or laptop. This is why you need to have a customized mobile website which loads quickly and easy to navigate. It is not hard to do. Facebook has a very good mobile site, Toyota has one, MySpace has one, Microsoft has one, and a number of other famous brands have one too. So, the only explanation is that some brands have not yet realized the potential of mobile internet and are reluctant to reach out to their users through their most personal device – the mobile phone.

I hope it does not stay this way. The future is mobile and let us hope – for the sake of all mobile users in the world – these brands realize this sooner than later.

Categories: All things mobile phones, Mobile Web.

2 comments.

Facebook Mobile Reaches a New Milestone - 65 Million Active Users

Facebook Mobile has reached a new milestone folks. It now has over 65 million active users from different parts of the world, making it one of the most popular mobile social networking sites in the world today. What makes this news even more incredible is that it has happened in an incredibly short span of time. About eight months back, the number of active users was only around 20 million. Now, it is well over 65 million. In other words, the site has attracted more than 40 million new users in a span of eight months – eight months. Incredible is the only word that comes to my mind.

Let us dissect this achievement a little. There are a number of mobile social networking sites available today. What makes Facebook Mobile so popular among mobile users? From what I have seen so far, I can think of the following reasons.

• It is available in a number of different languages. So, no matter what language you speak, you are likely to find a version of Facebook Mobile in that language.

• There are a large number of Facebook Mobile applications available for different types of handsets including iPhone, Nokia, Sony Ericsson, Motorola, Palm, Samsung, HTC, Windows Mobile, and Blackberry. So, no matter what handset you use, you can access it easily.

• It has come up with innovative features like Facebook SMS which lets you set your status, receive notifications, and send and receive messages via SMS. It is very convenient for people who are not able to log into the mobile site all the time.

• It is available in two formats – an ordinary version which works on any mobile phone and a special version which is meant only for touch screen phones.

Not hard to understand why the website has attracted so many people, isn’t it? In fact, experts say that the site will have more than 100 million users in 2010. Considering its growth in the past few months, it is not hard to believe.

Finally, here’s something for the hardcore Facebook users among you. People on Facebook Blog have announced that Facebook Connect, starting from today, will be available on a number of mobile sites and applications. Well; you knew they had something up their sleeve, didn’t you?

PS: To know more about mobile social networking, you can check out this post.

Categories: All things mobile phones, Mobile Social Networking.

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Mobile Advertisers Eyeing the 2010 Soccer World Cup in South Africa

A recent report from JBB research, a U.S. based research group, says that the 2010 soccer world cup could give the mobile advertising industry in South Africa a huge boost.

The soccer world cup starts on June 11 and ends on July 11. This month long event is supposed to generate a huge amount of interest among fans all over the country and advertisers are planning to reach out to these fans using the mobile phone as a medium.

The report says that advertisers are planning to come up with a lot of ad funded UGC (user generated content) applications to make fans actively participate in various contests. The soccer world cup is the world’s most watched sporting event and the amount of money spent on advertising will be huge. A significant amount of this money will be spent on mobile advertising since the country has a very active mobile user base.

This news should not come as a surprise for anyone who has been a regular reader of this blog, since we have already discussed the staggering growth of mobile advertising in South Africa here, here, here, and here. If you are an advertiser in a country which has 30 million mobile users, most of whom are into mobile social networking and mobile web, it is only natural that you use the mobile phone as a medium to reach out to your target customer base. In fact, the report says that most South Africans keep in touch with each other through mobile social networking sites like MXit, Meep, MTN’s noknok, and Facebook instead of calling each other or texting each other.

The report also says that the number of high end phone users in the country could increase significantly by the end of this year, when video broadcasting enabled mobile phones are introduced to the market. This could open a plethora of opportunities for advertisers to reach out to their target customer base – video streaming, video based mobile blogging, and more. So, mobile advertisers are very optimistic and are expecting very good response rates for their mobile marketing campaigns.

Categories: Cell Phone Advertising, All things mobile phones.

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The Future of QR Codes in America

A lot has been said about QR codes and the role they can play in mobile advertising. QR codes make it easier to store a lot of information which can be decoded at a high speed, publishers can reach mobile users effectively by placing QR codes in their print ads, the demand for QR codes in advertising will increase thanks to the surge in high end phone sales, and so on and so forth. In fact, Microsoft has even developed its own 2D barcode technology called Microsoft Tag. Yet, there is a big question that needs to be answered.

Why are QR codes not as popular in the U.S. as they are in Japan and in other parts of Asia?

The concept of using quick response codes in mobile advertising is very popular in Japan. It is so popular that a large number of mobile phones in Japan come preloaded with the application required to scan 2D barcodes. Some of you might remember that I have blogged about QR codes and their role in mobile advertising often on this blog. You can check it out here, here, and here.

Still, when it comes to the U.S., these codes are not nearly as popular as they are in Japan. The reason, according to me, is that business owners and advertisers in the U.S. have yet to realize the enormous potential of the combination of quick response codes and mobile advertising.

Think about it – a restaurant owner can place a quick response code in a print ad and ask the customers to scan the barcode to get that day’s menu or a discount coupon. It is not just limited to restaurant or fast food owners. Movie studios can benefit from it, retailers can benefit from it, small business owners can benefit from it – the possibilities are endless.

I have always said that mobile advertising has a bright future. Even going by the most pessimistic predictions, it can be certainly said that mobile phone advertising will be one of the most sought after advertising media in about a decade from now. If that happens, QR codes will certainly become hugely popular. As the number of high end phone users steadily increases in the U.S., advertisers will certainly look for new, innovative ways to reach the end user. When they do so, they just cannot afford to overlook QR codes.

Already, we have seen glimpses of the potential of the combination of quick response codes and mobile phones. Continental has tried it, AT&T has tried it, and Green Day has tried it. Whether the response met their expectations or not is always debatable. But one thing is for sure – QR codes are here to stay. The sooner it becomes popular, the better it will be for everyone – businesses, advertisers, and the end user.

Categories: Cell Phone Advertising, All things mobile phones, Mobile Web.

7 comments.

Microsoft Bing goes Mobile

As you know, Microsoft has been promoting its new search engine Bing aggressively for the past few weeks. As an important part of that promotion campaign, it has made Bing the official search engine of Verizon Wireless phones.

Microsoft signed a five-year deal with Verizon a few months back in an attempt to promote its new search engine to mobile users. According to the deal, Bing will be the default search engine of Verizon phones. Users will be able to check out the search engine from Verizon’s portal or through browsers like Opera. Also, it has been announced that a lot of high end phones from Verizon will come preloaded with Bing later this year.

So far, the response for this move has been quite good. According to the mobile media division of Microsoft, Bing handled nearly 19 million queries in the first 20 days which is a pretty good figure.

Interestingly, Microsoft has signed a deal with Hyatt as well. According to this deal, Microsoft will put ads on Verizon phones, upon clicking which the users will be directed to the hotel chain’s website. Verizon users will be able to book rooms, sign up for the hotel’s loyalty program, and check in through their mobile phones.

Rumor has it that Microsoft paid nearly $600 million for the deal with Verizon. Considering how hard Microsoft has been trying to compete with Yahoo and Google, two companies that have a very strong presence in the mobile industry, this comes as no surprise to me. It will be interesting to see how Bing copes with Yahoo Search and Google.

Categories: All things mobile phones, Microsoft, Mobile Web.

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